
Patient Insight Congress 2025: Agenda
Navigating Together
Day 1:
Thursday, November 6th
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Financial and social challenges often go unseen yet deeply shape the care experiences for patients and caregivers. This panel highlights three studies that examine these hidden burdens across diverse populations, emphasizing the need to integrate financial and social support into healthcare.
Moderator: Austin R. Waters PhD MSPH, Postdoctoral Research Fellow, Dana-Farber Cancer Institute, Harvard LGBTQ Health Center of Excellence
Rhea Khurana, Research Associate, Columbia University School of Nursing
Alexandra Hernandez, MD, General Surgery Resident, University of Washington
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This poster session showcases research that elevates patient voices and community partnerships that tackle barriers to care. Posters span innovations in behavioral health, pediatric navigation, rural cancer treatment, food access, and patient engagement—underscoring the need for equity-driven, patient-informed solutions across the care continuum.
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Day 2:
Friday, November 7th
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As care grows more complex, engaging patients and caregivers as informed partners is essential. This panel shares research on strengthening trust, communication, and shared decision-making—especially for those facing serious illness or complex choices—highlighting the need for transparent, responsive, and equitable approaches across the care continuum.
Moderator: Melissa Beauchemin, PhD, RN, CPNP, CPON, FAAN, Assistant Professor of Nursing, Columbia University School of Nursing
Kiran Correa, MPP, Research Scientist, NORC at the University of Chicago
Ashley Freeman, MPH, Manager, Shareholder Outreach, Patient Advocate Foundation
Catherine Schofield, BS, Senior Project Coordinator, Ariadne Labs through Brigham and Women’s Hospital at the Harvard TH Chan School of Public Health
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This poster session examines cost-related barriers to care, from disparities in medication adherence to financial hardship, cost-sharing tradeoffs, and formulary design. Poster presenters will highlight strategies to advance transparency, affordability, and equity for patients and payers.
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Effective healthcare begins with clear communication and patient-centered innovation—especially in communities that have long faced barriers to quality care. This panel explores two critical dimensions of improving patient engagement and outcomes: ethical implementation of AI in cancer screening and the urgent need for plain-language communication in underserved regions. Together, these talks underscore the importance of new tools and a commitment to listening, simplifying, and co-designing with patients.
Rina Dhopeshwarkar, MPH, Principal Research Scientist, Health Implementation Sciences Center, NORC at the University of Chicago
Natalie Minton, Research Assistant, University of Mississippi
Ann Meagher, PharmD, Research Assistant, University of Mississippi
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In this closing fireside chat, patients, researchers, and policymakers will reflect on what it means to navigate together in today’s healthcare landscape. By breaking down silos and building authentic partnerships, they’ll show how collaboration can drive lasting change for patients and communities.
Moderator: Cate Lockhart, PharmD, PhD, Chief Science Officer, Academy of Managed Care Pharmacy
Ashlyn Burns, PhD, MPH, Postdoctoral Fellow, Indiana University School of Medicine
Bobby Wiseman, Expert by Experience, Patient Insight Institute
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